Emails About Your Order
After you place your order, you will receive emails about your order to assist in keeping you informed about your item(s). Ensure delivery of all order status communications by adding support@goldsilk.com to your email address book or contact list.
If you have questions about an email or need assistance, call our customer service center at (866) 454-9049. Below are examples of emails you might receive:
- Order Confirmation. This email confirms that we have received your order. It includes your order number. Keep this email for your records.
- You Have Canceled Your Order. This email confirms that your order has been cancelled at your request. Keep this email for your records.
- Shipment Confirmation. This email confirms that your order or part of your order has shipped. You may receive multiple emails depending on the items you selected, or if you ordered multiple items and they were shipped separately. The arrival time of your order depends on the shipping method selected, item selected, and your shipping location.
- Important Notice About Your Order. There are a few reasons why you would receive this email, including difficulty in processing your order, inability to ship to the address provided, duplicate order, or cancellation of your order.
About Gold Silk Inc.
Gold Silk, the award–winning US based travel retail jewelry supplier, offers a broad range of elegant and sophisticated jewelry collections to discerning women throughout the world.
Contact
- Phone: 866 454 9049
- Fax: 505 765 5697
- support@goldsilk.com
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Copyright © 2010 Gold Silk Inc. All designs are original and protected under international copyright law. Duplication, in whole or in part, without permission of Gold Silk Inc. is prohibited.