Changing or Canceling Your Order
Cancellations Due to Order Processing Difficulties
Occasionally, orders or parts of an order are canceled by our system for various reasons. Some reasons are:
- The item(s) are not available.
- Your payment information could not be verified.
- The shipping address could not be verified.
If your order is canceled, you will receive an important notice regarding your order via email, which will explain the reason for the cancellation. You will not be billed for any canceled items.
Canceling Your Order
If you have received confirmation from Goldsilk that your order has been processed and notification from Paypal that your funds have been processed, please contact our Goldsilk representative about canceling your order and receiving a credit on your Paypal account. A fee may be charged by Goldsilk.com or Paypal to refund your payment.
Please note you have a limited amount of time in which to cancel your order, as our system is designed to fill orders and get them on their way as quickly as possible.
Please contact us immediately at (866) 454-9049 if you wish to cancel your order for the following reasons:
- One or more products in your order become unavailable.
- We are unable to process your payment information.
About Gold Silk Inc.
Gold Silk, the award–winning US based travel retail jewelry supplier, offers a broad range of elegant and sophisticated jewelry collections to discerning women throughout the world.
Contact
- Phone: 866 454 9049
- Fax: 505 765 5697
- support@goldsilk.com
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Copyright © 2010 Gold Silk Inc. All designs are original and protected under international copyright law. Duplication, in whole or in part, without permission of Gold Silk Inc. is prohibited.